Positions Available | National Service Resort & Country Club

Work Location: NSRCC Changi (10 Changi Coast Walk)

1) FULL-TIME CUSTOMER SERVICE OFFICER (BUNGALOW)

The Job

Handle telephone/walk-in enquiries regarding bungalow bookings and reservations
Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay
Ensure seamless and smooth check in/out of guests/members
Collect payment for bungalow rentals and facilities usage
Compile and tally cash collected against revenue collection report at the end of the day
Raise billing requests as and when required
Record, compile and follow-up on lost and found item
Generate daily check-in lists for security & housekeeping info
Ensure adequate supply of stationeries for smooth daily operations
Submit monthly photocopier meter record

Requirements

Minimum GCE ‘N’ level with 1 year relevant experience in a similar capacity
Good interpersonal skills and communication skills
Basic computer knowledge
Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information

5-day work week
Rotating shifts: 8:45 am to 6:00 pm / 8:30 am to 7:00 pm / 10:45 am to 8:00 pm
Monthly laundry allowance provided
Overtime pay provided where applicable
Staff transport will be provided at Tanah Merah MRT station

2) FULL-TIME SECURITY SUPERVISOR

The Job:

Responsible for manning of Security Guard House
Respond to fire and security alarms or incidents promptly by investigating disturbances
Patrol on grounds, at buildings and designated locations to prevent and detect signs of intrusion
Monitor CCTV for any irregular incidents
Conduct traffic control to restricted areas
Operate electrical and manual barrier for car parks
Supervision of the team of Security Officers
Monitor and authorize entrance of Members and their bona fide guests into the Club’s premises to maintain security
Account for all equipment and inventory and their serviceability
Report to the Executive (Security) and Manager (Facilities) on incidents or unusual occurrences involving the Police or Ambulance and Fire, including any damages to the Club’s facilities

Requirements:

Minimum Secondary level education with 2 years of experience as Security Supervisor/Senior Security Officer, preferably in a similar industry
Possesses PLRD License for Security Supervisor Grade
Possesses WSQ/NSRS Security certificates as required under the Progression Wage Model Career Progression Pathway & Wage Structure:

Core Modules

Handle security incidents and services
Provide guard and patrol services
Manage disorderly conduct and threatening behaviour
Operate basic security equipment
Supervise security officers
Handle counter-terrorism activities
Any 2 of the following modules:

- Assess and address security risks
- Induct security personnel
- Perform supervisory duties within legal framework

Vigilant and meticulous
Customer service oriented with good communication skills
Possesses a high level of integrity, teamwork/positive attitude and discipline
Must be prepared to perform shift duties and work on weekends and public holidays
Willing to work overtime when required

Additional Information:

6-day work week (Work 6 days, Off 2 days)
Rotating shifts: 8:00 am to 2:45 pm / 2:45 pm to 10:15 pm / 10:15 pm to 8:00 am
Monthly laundry allowance provided
Shift and meal allowance provided for 10:15 pm shift
Staff transport will be provided at Tanah Merah MRT station

3) FULL-TIME ASSISTANT EXECUTIVE (IT SECURITY)

The Job:

Administer Security software like anti-virus and anti-malware
Monitor multiple security artifacts such as IPS/IDS and system logs
Correlate and analyse events using security information and event management tool to detect IT security incidents
Follow detailed operational processes and procedures to appropriately analyse escalate and assist in remediation of critical information security incidents
Manage Firewall policies/rules and perform security appliances windows/firewall patches
Configure system by defining access privileges, control structures, and resources
Assist with the implementation of controls, identify and resolve unique and complex issues between infrastructure and application systems
Work within existing security procedures and possess sufficient knowledge and skills to support the analysis of user requests and compilation of incident reports
Collect and document contextual information based on established practices and supports the preparation and publishing of security advisories
Assist on web penetration test and vulnerability assessment
Contribute to team effort by accomplishing related results as needed

Requirements:

Minimum Diploma in Information Technology or equivalent
At least 1 year of information security related experience in areas such as security operation, incident intrusion detection or firewall implementation
Able to perform activities in the area of security operations, monitoring, testing and compliance
Basic understanding of network and system infrastructure concepts
Willingness to acquire-in-depth knowledge of network and security technologies
Demonstrate ability to work in team environment

Additional Information:

5-day work week
Working hours: 8:15 am to 5:30 pm OR 8:45 am to 6:00 pm
Monthly mobile allowance provided
Staff transport provided at Tanah Merah MRT station

4) FULL-TIME / PART-TIME LIFEGUARD

The Job:

Ensure the safety of all swimmers is not compromised by being vigilant on swimming activities at all times while on duty
Enforce Singapore Sports Council (SSC) rules and regulations and handle public enquires & feedback
Carry out simple repair and maintenance works. Equipment conditioning (prevent defects and rust)
Check pH and Chlorine levels are at the correct reading twice daily
Ensure PSI levels are not built up too high; Perform backwash when necessary
Order Sodium Hypochlorite, first-aid items and items for water test kit. Ensure that first-aid and lifesaving equipment are in good working condition
Report potential safety any defects of swimming pool facilities to Executive (Sea Sports & Recreation)
Prevent hazard in the pool by not allowing foreign objects in the pool brought by bather and ensuring appropriate attire by pool users

Requirements:

Must have at least passed Secondary Two level education with 2 years of working experience as a Lifeguard
Must be a valid Bronze Medallion Certificate, Lifesaving and Cardio Pulmonary Resuscitation Certificate holder
Good communication and interpersonal skills
A team player who is able to multi-task and carry out his responsibility with minimum supervision
Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

5-day work week
Rotating shifts (Full-time): 8:00 am to 5:00 pm / 12:00 pm to 9:00 pm / 8:00 am to 9:00 pm
Shift hours (Part-time): 8:00 am to 3:00 pm / 1:30 pm to 8:30 pm / 8:00 am to 9:00 pm
Monthly laundry allowance provided (for Full-time Lifeguard only)
Overtime pay provided where applicable
Staff transport will be provided at Tanah Merah MRT station

5) FULL-TIME CUSTOMER SERVICE OFFICER (GOLF) - CHANGI

The Job

Handle booking of golf slots for members and corporate members
Perform registration and issuance of course tickets
Keying in of golfers’ scorecards
Answering of phone enquiries
Tally all transactions made for the day and ensure errors are amended and accountable for by the end of the shift/day
Ensure that ISO Quality Procedures are compiled with
Assist the Executives on proper regulation of golf operations including competitions and activities
Opening and closing of golf course during inclement weather
Deliver right information to members/guests and ensure important notices are displayed on the notice board

Requirements

Minimum GCE ‘N’ level with one year experience in similar field
Customer service oriented
Possess good interpersonal and communication skills
Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information

5-day work week
Rotating shifts: 6:30 am to 3:30 pm / 6:30 am to 4:15 pm / 9:00 am to 6:00 pm / 9:00 am to 7:00 pm
Monthly laundry allowance provided
Shift allowance provided where applicable
Staff transport provided at Tampines (6:15 am only) and Tanah Merah MRT station

6) FULL-TIME HOUSEKEEPER

The Job:

Responsible for the daily operations of the housekeeping for the bungalows and Club premises
Ensure the cleanliness of the bungalows and Club premises are maintained at the required and expected standards
Responsible for the daily supervision of contractors’ performance (e.g. cleaning, waste disposal, pest control, etc)
Maintain inventory and conduct stock check regularly
Responsible for an adequate manpower of contract personnel being provided by the contractor in accordance with the contract terms
Responsible for the daily and shift check on bungalows/ accuracy of rental collection by the Customer Service Officers and perform any other related duties from time to time as requested by the management

Requirements:

Minimum GCE ‘O’ levels, Diploma/Certificate in Hotel/Hospitality Management with 2 year of experience in a similar capacity
Customer-focused and a high degree of integrity and pro-activeness
Possess good problem-solving and decision-making skills
Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

5-day work week
Rotating shifts: 9:00 am to 6:00 pm / 9:00 am to 8:00 pm / 11:00 am to 8:00 pm
Monthly mobile allowance provided
Staff transport will be provided at Tanah Merah MRT station

7) TEMPORARY CUSTOMER SERVICE OFFICER (MEMBERSHIP)

The Job:

Input enquiry details into the Club Management System (CMS) to maintain updated prospective member records on a daily basis
Handle enquiries by members via phone calls and emails on a daily basis
Update members’ account services requests into CMS to maintain updated membership records on a daily basis
Update members’ payment record into CMS to reflect updated payment records on a daily basis
Call prospective to close sales on a monthly basis
Remind expiring members to renew membership on a monthly basis
Replenishment of forms and brochures on a monthly basis

Requirements:

Minimum GCE ‘N’ level with one year experience in similar field
Service and people-oriented with an interest to work in Country Club environment and a good team player
Must be prepared to work on Saturdays and/Public holidays

Additional Information:

Temporary assignment from July to November 2019
5-day work week + 0.5 day on alternate Saturday (Working on PH may be required.)
Working hours: 8:15 am to 5:30 pm (Mon to Fri), 10:15 am to 2:30 pm (Sat/PH)
Overtime pay for working on Saturday and PH
Staff transport will be provided at Tanah Merah MRT station

Work Location: NSRCC Kranji (50 Neo Tiew Lane 3)

There are no positions available at NSRCC Kranji.

For all positions, only Singaporeans and Singapore Permanent Residents may apply.

*Attractive Employee Benefits (For Full-time Positions only)

· Annual and medical leave

· Annual Wage Supplement in December

· Variable bonus in May

· Subsidies for medical, dental & holiday

· Medical and group insurance coverage

· Staff Awards: Perfect Medical / Long Service

· Birthday voucher

· Corporate rate for selected tourist attraction

· Discounted rates for usage of Club facilities

*Terms & conditions apply.

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries and a recent photo to recruitment@nsrcc.com.sg

We regret that only shortlisted candidates will be notified.