Work Location: NSRCC Changi (10 Changi Coast Walk)

1) FULL-TIME LIFEGUARD

The Job:

• Ensure the safety of all swimmers are not compromised by being vigilant on swimming activities at all times while on duty. Enforce Singapore Sports Council (SSC) rules and
• Carry out simple repair and maintenance works. Equipment conditioning (prevent defects and rust).
• Check pH and Chlorine levels are at the correct reading twice daily.
• Ensure PSI levels are not built up too high; Perform backwash when necessary.
• Order Sodium Hypochlorite, first-aid items and items for water test kit. Ensure that first-aid and lifesaving equipment are in good working condition.    
• Report potential safety any defects of swimming pool facilities to Executive (Sea Sports & Recreation).
• Prevent hazard in the pool by not allowing foreign objects in the pool brought by bather and ensuring appropriate attire by pool users.

Requirements:

• Minimum Secondary Two level education
• Bronze Medallion Certificate and Cardio Pulmonary Resuscitation Certificate holder
• At least 1 year of experience as a lifeguard 
• Customer service oriented
• Extrovert
• Good communication and interpersonal skill
• Highly independent
• Great sense of responsibility
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating Shifts: 7:00am to 4:15pm / 11:15am to 8:30pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

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2) PART-TIME LIFEGUARD

The Job:

• Ensure the safety of all swimmers is not compromised by being vigilant on swimming activities at all times while on duty
• Enforce Singapore Sports Council (SSC) rules and regulations and handle public enquires & feedback
• Report potential safety any defects of swimming pool facilities to Executive (Sea Sports & Recreation)
• Prevent hazard in the pool by not allowing foreign objects in the pool brought by bather and ensuring appropriate attire by pool users

Requirements:

• Must have at least passed Secondary Two level education with 2 years of working experience as a Lifeguard
• Must possess Bronze Medallion Certificate, Lifesaving 1-3 and valid Cardio-Pulmonary Resuscitation (CPR) Certificate

Additional Information:

• Shift Hours: 8:00am to 3:00pm / 1:30pm to 8:30pm / 8:00am to 8:30pm
• Double hourly rate for working on Public Holidays
• Overtime pay provided where applicable
• Staff transport provided at Tanah Merah MRT station

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3) FULL-TIME ASSISTANT (ACCOUNTS) 

The Job:

Membership Accounting

• Input members’ AXS, Paynow and internet banking payments.
• Ensure all cheque details are keyed correctly by checking against payment listing. Cast cheques to ensure that total no of cheques and total cheques amount tally with payment listing’s total before processing for bank in. Handle dishonored cheques from members and ensure follow up actions taken by various Divisions.
• Process new GIRO application by verifying the completeness of information provided by member before sending it to the respective bank for approval. Upon approval, activate GIRO accounts in the Membership Accounting System.
• Liaise with bank and member for GIRO collection rejection to resolve the issue in order to ensure that the next GIRO deduction would be successful.
• Process new recurring credit card deduction applications and activate recurring credit cards accounts in the Membership Accounting system and follow up with members for any unsuccessful deduction if any.
• Receive weekly sales receipts from five F&B outlets. Ensure that total amount and number of receipts collected tally with the Membership system & F&B invoices before submission to AP for payment processing.
• Generate subscription fee on every 1st working day of the month to be debited to members’ account.
• Generate admin fees for defaulters on the 3rd working day of the month to be debited to members’ account.
• Attending to members’ enquiries via phone call & email professionally. Update any changes in the Membership Accounting system and prepare adjustment and refund entries if necessary from other Divisions pertaining to members only.
• To submit the Termination and Reinstatement Report on the 3rd working day of the month.
• Generate and printing of member’s statement of account in batches from Membership Accounting System and ensure these SOA to be sent out before 10th working day.
• Generate and print a list of expired, terminated & withdrawn member’s listing for MMC checking before submission to AP for SD refund via Paynow.
• Update reconciliation for F&B recoverable accounts against GL.

Internal Control

• Actively involved in half yearly club-wide fixed asset audit exercise and half yearly surprise cash count at collection counters.
• Perform accounts reconciliation to ensure controllership.
• Control the issuance of official receipts book to various divisions.

Others

• Assume adhoc projects as assigned from time to time by superior if any.
• Cover other Accounts Assistants’ work duty during their absence.

Requirements:

• Diploma in Accounting/ Finance /LCCI or any equivalent with 2 years of experience in handling and servicing customer enquiry
• Ethical, patient and calm
• Possess good interpersonal skills especially in handling club members

Additional Information:

• 5-day work week (Mon to Fri)
• Working hours: 8:00am to 5:15pm OR 8:30am to 5:45pm
• Staff transport provided at Tanah Merah MRT station

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4) FULL-TIME ASSISTANT EXECUTIVE / EXECUTIVE (GOLF, NSRCC CHANGI)

The Job:

• Handle major club and other golfing events and ensure they run smoothly. Including liaison with committee member, organizations/organizers pertaining golf event, condition of competition (CoC), course preparation work & liaise with various department (maintenance, event management, security) and take care of Golf Operation Staff
• Provide feedback on the conditions and improvements on the golf courses for the enjoyment of golfers, and assistance during golf tournaments and to run the golf event independently
• Manage members' play in accordance to the Club's Golf Bye-Laws and to continually review and update the Bye-Laws as relevant through the Greens Committee and General Committee
• Assist on general golfing enquiries, feedbacks and handicapping queries etc
• Ensure the smooth execution of day-to-day golf course operations and/or Driving Range operation. Effectively manage the contract for the Driving Range, through the Club's Golf Academies operator, to deliver a high standard of service to members and guests
• Ensure Golf Operation Staff are briefed on day-to-day operations
• Ensure Business Contingency Plan is up-to-date and adhered to by staff including course closure and suspension of play and First Aided Response to emergency request for help
• Ensure daily reports including dangerous play and damage buggy report are submitted on time and other exceptional transactions/requests e.g. “late golfers” and “no show” are handled by established rules

Requirements:

• Minimum ‘O’ Level and up to Sport Management Diploma is preferred
• Experience in events management will be an added advantage
• Minimum 2 to 3 years of operational experience in the golf, hospitality or service industry
• Ideally with golf knowledge
• Service oriented and able to communicate with all levels of members/guests
• Able to handle committees/members with patience
• Good verbal and written communication skills
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 6:45am to 4:00pm / 9:00am to 6:15pm / 10:45am to 8:00pm
• Monthly mobile allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

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5) FULL-TIME CUSTOMER SERVICE OFFICER (BUNGALOW)

The Job:

• Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
• Ensure seamless and smooth check in/out of guests/members.
• Collect payment for bungalow rentals and facilities usage.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Generate daily check-in lists for security & housekeeping info.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found item.
• Ensure adequate supply of stationeries for smooth daily operations.

Requirements:

• Minimum GCE ‘N’ level with 1 year experience in similar field
• Customer service oriented
• Possess good interpersonal and communication skills
• Good Customer Service skills & Integrity
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Working Hours: 8:30am to 5:45pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

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Work Location: NSRCC Kranji (50 Neo Tiew Lane 3)

6) FULL-TIME CUSTOMER SERVICE OFFICER (GOLF, NSRCC KRANJI)

The Job:

• Handle booking of golf slots for members and corporate members
• Answering of phone enquiries
• Tally all transactions made for the day and ensure errors are amended and accounted for by the end of the shift/day
• Ensure that ISO Quality Procedures are complied with
• Assist the Executives on proper regulation of golf operations including competitions and activities
• Opening and closing of golf course during inclement weather
• Perform registration and issuance of course tickets and keying in of golfer’s scorecards
• Deliver right information to members/guests and ensure important notices are displayed on the notice board

Requirements:

• Minimum GCE ‘N’ level with 1 year experience in similar field
• Customer service oriented
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 6:30am to 3:45pm / 8:45am to 6:00pm
• Monthly laundry and shift allowances provided
• Staff transport provided at Kranji MRT station

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Work Location: Sealand Villa (326 Sealand Road)

7) FULL-TIME HOUSEKEEPER (SEALAND VILLA)

The Job:

Daily Operations

• Ensure cleanliness and housekeeping operations for the villas, clubhouse and general areas are running smoothly (including supervision of contractors’ performance & adequate manpower provision from contractors (e.g., housekeeping, laundry services, waste disposal, pest control, etc).
• To activate Pest Control personnel should there be any pest-related issue (bees/mosquitoes/sandflies etc.)
• Conduct inventory check on check-out days and regular inspections of the villa’s infrastructures to ensure that the villas are well-maintained, no defects, well up-kept and ready for guests’ occupation. To update any defect to respective department for follow-up action.
• Issuing maintenance request whenever housekeeping reports on defects; cleaning works order for the housekeeping contractor to follow up on the irregularities and defects, according to ISO practices.
• Raise Purchase Requests and issue Purchase Orders according to Club’s procurement policies.
• Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.
• Coordinate with laundry service provider on the sending and collection of soiled linens upon each check-out and conduct quarterly update on condemned linens and purchase.
• Check through the billing submitted by laundry contractor against daily DO (Delivery Order); check for discrepancies and ensure amount charged to the club is correct.
• Assist the occupants with basic trouble shooting with the handling of the equipment
  i.e. refrigerators, air-cons, TV or other electrical appliances.
• Prepare weekly fogging notices to guests.
• Assist in assets audits carried out twice yearly.
• Performing Duty Manager’s Duties.
• Perform any other duties as assigned by Management from time to time.

Stakeholder’s Communication

• Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.
• Engage members/guests in conversation and provide assistance as requested.
• Handle members/guests’ problems and complaints promptly and professionally.
• Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

• Minimum GCE ‘O’ Levels or Diploma/Certificate in Hotel/ Hospitality Management with at least 2 years of relevant experience in a similar capacity
• Customer service oriented and proactiveness
• Possess good problem-solving and decision-making skills
• Good customer service skills and integrity
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 8:00am to 5:15pm / 10:45am to 8:00pm
• Monthly mobile allowance provided

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

*Terms & conditions apply. All positions are open to Singaporeans & PRs only.

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries and a recent photo to recruitment@nsrcc.com.sg.

We regret that only shortlisted candidates will be notified.