Work Location: NSRCC Changi (10 Changi Coast Walk)

1) FULL-TIME LIFEGUARD

The Job:

• Ensure the safety of all swimmers are not compromised by being vigilant on swimming activities at all times while on duty. Enforce Singapore Sports Council (SSC) rules and
• Carry out simple repair and maintenance works. Equipment conditioning (prevent defects and rust).
• Check pH and Chlorine levels are at the correct reading twice daily.
• Ensure PSI levels are not built up too high; Perform backwash when necessary.
• Order Sodium Hypochlorite, first-aid items and items for water test kit. Ensure that first-aid and lifesaving equipment are in good working condition.    
• Report potential safety any defects of swimming pool facilities to Executive (Sea Sports & Recreation).
• Prevent hazard in the pool by not allowing foreign objects in the pool brought by bather and ensuring appropriate attire by pool users.

Requirements:

• Minimum Secondary Two level education
• Bronze Medallion Certificate and Cardio Pulmonary Resuscitation Certificate holder
• At least 1 year of experience as a lifeguard 
• Customer service oriented
• Extrovert
• Good communication and interpersonal skill
• Highly independent
• Great sense of responsibility
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating Shifts: 7:00am to 4:15pm / 11:15am to 8:30pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

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2) PART-TIME LIFEGUARD

The Job:

• Ensure the safety of all swimmers is not compromised by being vigilant on swimming activities at all times while on duty
• Enforce Singapore Sports Council (SSC) rules and regulations and handle public enquires & feedback
• Report potential safety any defects of swimming pool facilities to Executive (Sea Sports & Recreation)
• Prevent hazard in the pool by not allowing foreign objects in the pool brought by bather and ensuring appropriate attire by pool users

Requirements:

• Must have at least passed Secondary Two level education with 2 years of working experience as a Lifeguard
• Must possess Bronze Medallion Certificate, Lifesaving 1-3 and valid Cardio-Pulmonary Resuscitation (CPR) Certificate

Additional Information:

• Shift Hours: 8:00am to 3:00pm / 1:30pm to 8:30pm / 8:00am to 8:30pm
• Double hourly rate for working on Public Holidays
• Overtime pay provided where applicable
• Staff transport provided at Tanah Merah MRT station

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3) FULL-TIME ASSISTANT (ACCOUNTS) 

The Job:

Membership Accounting

• Input members’ AXS, Paynow and internet banking payments.
• Ensure all cheque details are keyed correctly by checking against payment listing. Cast cheques to ensure that total no of cheques and total cheques amount tally with payment listing’s total before processing for bank in. Handle dishonored cheques from members and ensure follow up actions taken by various Divisions.
• Process new GIRO application by verifying the completeness of information provided by member before sending it to the respective bank for approval. Upon approval, activate GIRO accounts in the Membership Accounting System.
• Liaise with bank and member for GIRO collection rejection to resolve the issue in order to ensure that the next GIRO deduction would be successful.
• Process new recurring credit card deduction applications and activate recurring credit cards accounts in the Membership Accounting system and follow up with members for any unsuccessful deduction if any.
• Receive weekly sales receipts from five F&B outlets. Ensure that total amount and number of receipts collected tally with the Membership system & F&B invoices before submission to AP for payment processing.
• Generate subscription fee on every 1st working day of the month to be debited to members’ account.
• Generate admin fees for defaulters on the 3rd working day of the month to be debited to members’ account.
• Attending to members’ enquiries via phone call & email professionally. Update any changes in the Membership Accounting system and prepare adjustment and refund entries if necessary from other Divisions pertaining to members only.
• To submit the Termination and Reinstatement Report on the 3rd working day of the month.
• Generate and printing of member’s statement of account in batches from Membership Accounting System and ensure these SOA to be sent out before 10th working day.
• Generate and print a list of expired, terminated & withdrawn member’s listing for MMC checking before submission to AP for SD refund via Paynow.
• Update reconciliation for F&B recoverable accounts against GL.

Internal Control

• Actively involved in half yearly club-wide fixed asset audit exercise and half yearly surprise cash count at collection counters.
• Perform accounts reconciliation to ensure controllership.
• Control the issuance of official receipts book to various divisions.

Others

• Assume adhoc projects as assigned from time to time by superior if any.
• Cover other Accounts Assistants’ work duty during their absence.

Requirements:

• Diploma in Accounting/ Finance /LCCI or any equivalent with 2 years of experience in handling and servicing customer enquiry
• Ethical, patient and calm
• Possess good interpersonal skills especially in handling club members

Additional Information:

• 5-day work week (Mon to Fri)
• Working hours: 8:00am to 5:15pm OR 8:30am to 5:45pm
• Staff transport provided at Tanah Merah MRT station

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4) FULL-TIME ASSISTANT EXECUTIVE / EXECUTIVE (GOLF, NSRCC CHANGI)

The Job:

• Handle major club and other golfing events and ensure they run smoothly. Including liaison with committee member, organizations/organizers pertaining golf event, condition of competition (CoC), course preparation work & liaise with various department (maintenance, event management, security) and take care of Golf Operation Staff
• Provide feedback on the conditions and improvements on the golf courses for the enjoyment of golfers, and assistance during golf tournaments and to run the golf event independently
• Manage members' play in accordance to the Club's Golf Bye-Laws and to continually review and update the Bye-Laws as relevant through the Greens Committee and General Committee
• Assist on general golfing enquiries, feedbacks and handicapping queries etc
• Ensure the smooth execution of day-to-day golf course operations and/or Driving Range operation. Effectively manage the contract for the Driving Range, through the Club's Golf Academies operator, to deliver a high standard of service to members and guests
• Ensure Golf Operation Staff are briefed on day-to-day operations
• Ensure Business Contingency Plan is up-to-date and adhered to by staff including course closure and suspension of play and First Aided Response to emergency request for help
• Ensure daily reports including dangerous play and damage buggy report are submitted on time and other exceptional transactions/requests e.g. “late golfers” and “no show” are handled by established rules

Requirements:

• Minimum ‘O’ Level and up to Sport Management Diploma is preferred
• Experience in events management will be an added advantage
• Minimum 2 to 3 years of operational experience in the golf, hospitality or service industry
• Ideally with golf knowledge
• Service oriented and able to communicate with all levels of members/guests
• Able to handle committees/members with patience
• Good verbal and written communication skills
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 6:45am to 4:00pm / 9:00am to 6:15pm / 10:45am to 8:00pm
• Monthly mobile allowance provided
• Staff transport provided at Bedok (6:30am only) and Tanah Merah MRT stations

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5) FULL-TIME CUSTOMER SERVICE OFFICER (BUNGALOW)

The Job:

• Handle telephone/walk-in enquiries regarding bungalow bookings and reservations.
• Ensure seamless and smooth check in/out of guests/members.
• Collect payment for bungalow rentals and facilities usage.
• Provide guests with information such as rules and regulations, essential numbers to call for assistance during their stay.
• Compile and tally cash collected against revenue collection report at the end of the day.
• Generate daily check-in lists for security & housekeeping info.
• Raise billing requests as and when required.
• Record, compile and follow-up on lost and found item.
• Ensure adequate supply of stationeries for smooth daily operations.

Requirements:

• Minimum GCE ‘N’ level with 1 year experience in similar field
• Customer service oriented
• Possess good interpersonal and communication skills
• Good Customer Service skills & Integrity
• Must be able to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Working Hours: 8:30am to 5:45pm
• Monthly laundry allowance provided
• Staff transport provided at Tanah Merah MRT station

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Work Location: Sealand Villa (326 Sealand Road)

6) FULL-TIME HOUSEKEEPER (SEALAND VILLA)

The Job:

Daily Operations

• Ensure cleanliness and housekeeping operations for the villas, clubhouse and general areas are running smoothly (including supervision of contractors’ performance & adequate manpower provision from contractors (e.g., housekeeping, laundry services, waste disposal, pest control, etc).
• To activate Pest Control personnel should there be any pest-related issue (bees/mosquitoes/sandflies etc.)
• Conduct inventory check on check-out days and regular inspections of the villa’s infrastructures to ensure that the villas are well-maintained, no defects, well up-kept and ready for guests’ occupation. To update any defect to respective department for follow-up action.
• Issuing maintenance request whenever housekeeping reports on defects; cleaning works order for the housekeeping contractor to follow up on the irregularities and defects, according to ISO practices.
• Raise Purchase Requests and issue Purchase Orders according to Club’s procurement policies.
• Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.
• Coordinate with laundry service provider on the sending and collection of soiled linens upon each check-out and conduct quarterly update on condemned linens and purchase.
• Check through the billing submitted by laundry contractor against daily DO (Delivery Order); check for discrepancies and ensure amount charged to the club is correct.
• Assist the occupants with basic trouble shooting with the handling of the equipment
  i.e. refrigerators, air-cons, TV or other electrical appliances.
• Prepare weekly fogging notices to guests.
• Assist in assets audits carried out twice yearly.
• Performing Duty Manager’s Duties.
• Perform any other duties as assigned by Management from time to time.

Stakeholder’s Communication

• Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.
• Engage members/guests in conversation and provide assistance as requested.
• Handle members/guests’ problems and complaints promptly and professionally.
• Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

• Minimum GCE ‘O’ Levels or Diploma/Certificate in Hotel/ Hospitality Management with at least 2 years of relevant experience in a similar capacity
• Customer service oriented and proactiveness
• Possess good problem-solving and decision-making skills
• Good customer service skills and integrity
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating shifts: 8:00am to 5:15pm / 10:45am to 8:00pm
• Monthly mobile allowance provided

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7) FULL-TIME NIGHT MANAGER (SEALAND VILLA)

The Job:

Daily Operations

• Conduct periodic checks on the facilities and guests, and rectify any issues found according to established bye-laws. Contain and manage any incidents at the premises.
• Ensure the opening and closing hours are enforced, including housekeeping staff and supervisors presence till closing time, and facilities are open/locked according to the bye-laws.
• Manage ingress vehicle traffic.
• Attend to any feedback/complaint during the night and submit a detailed incident report to the management for info or follow-up after the shift.

Requirements:

• Minimum GCE ‘O’ Level / Certificate or Diploma in Hospitality Management with 2 years experience in a similar capacity in the hospitality industry
• Customer service oriented
• Possess good interpersonal and communication skills
• Good problem-solving and decision-making skills
• Must be prepared to work on weekends and public holidays

Additional Information:

• 4-day work week (Mon to Sun)
• Working Hours: 08:00pm to 08:00am
• Shift allowance provided

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8) FULL-TIME CUSTOMER SERVICE OFFICER (ACCOMMODATION, SEALAND VILLA)

The Job:

Daily Operations

• Manage bookings, amendments and cancellations of villa bookings for Sealand Villa on daily basis.
• Ensure smooth daily operations of the check-in reception, e.g., ensure seamless and smooth check in/out of guests.
• Handle online/telephone/walk-in enquiries regarding villas booking and reservation.
• Collect payment for villas rentals and facilities usage; Tally amount collected from online payment against valid villas bookings.
• Perform service recovery actions / waivers of charges to affected occupants if any incident occurs throughout their stay.
• Daily submission of End-of-Shift & End-of-Day reporting and GL posting of villas transactions.
• Follow-up on lost and found items for all villas and within the clubhouse.
• Monitoring of vehicle movement and vehicle registration.
• Issue quotation for corporate bookings enquiries.
• Raise billing requests as and when required.
• Perform Duty Manager’s duties.
• Perform any other duties as assigned by Management from time to time.

Stakeholder’s Communication

• Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.
• Engage members/guests in conversation and provide assistance as requested.
• Handle members/guests’ problems and complaints promptly and professionally.
• Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

• Minimum GCE ‘N’ level with at least 1 year of relevant experience in a similar capacity
• Customer service oriented
• Possess good interpersonal and communication skills
• Good customer service skills and integrity
• Must be prepared to work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Working Hours: 9.00am to 6.15pm
• Monthly laundry allowance provided
   

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9) FULL-TIME TECHNICIAN (SEALAND VILLA)

The Job:

Daily Operations

• Assist Operations Manager (Sealand Villa) to resolve all the daily repair and maintenance works in accordance with the Club's objectives and policies.
• Report any defects or malfunction of furniture, fixtures & fittings, equipment, electrical appliances and arrange with the contractors to attend to the repairs if required and perform periodical preventive maintenance works.
• Conduct regular inspections of the exterior infrastructures to ensure the clubhouse and accommodation buildings are well maintained, with no defects, and ready for guests’ visit/occupation. To update any defect to respective department for follow-up action, if required.
• Ensure smooth operation of the mechanical system, aircon and electrical installations, building services of all the villas by conducting regular maintenance of all equipment and appliances.
• Assist in the supervision of any rectification and renovation works by liaising with government sectors, general contractors, respective departments and also internal customers on repairs and maintenance.
• Checking and recording of main water meter to ensure no major leakage of underground/concealed pipes.
• Ensure proper control on spare parts and materials by recording incoming and outgoing daily stock usage and conduct periodical stock check to ensure that stock is substantially maintained and to raise purchase requisition to replenish stock items which are falling low in quantity.
• Co-ordinate/liaise with other departments and section heads on their daily operational requirements, as and when required.
• Work closely with the staff about health and safety issues and risks; keep up to date with new legislation and maintain a working knowledge of all Workplace Safety and Health legislation and any developments that affect the hospitality's industry.
• Ensure that all safety standards, fire safely and local codes requirements are adhered to by staff and in compliance with the authorities.
• Review safety plans and assist Operations Manager (Sealand Villa) to conduct/oversee casualty evacuation drills.
• Performing Duty Manager’s Duties when required.
• Perform any other M&E duties as assigned by Management from time to time.

Stakeholder’s Communication

• Provide guests with information such as rules and regulations, contact number they can call for assistance during their stay.
• Engage members/guests in conversation and provide assistance as requested.
• Handle members/guests’ problems and complaints promptly and professionally.
• Deal with incidents and update management on incidents’ follow-up actions.

Requirements:

• Minimum NITEC in Electrical & Air-Conditioning or equivalent with 2 years of experience in a similar capacity
• Electrical license by Energy Market Authority (EMA) will be an added advantage
• Good in decision-making, possess integrity, resourceful and able to work long hours if required
• Must be prepared to perform shift duties and work on weekends and public holidays

Additional Information:

• 5-day work week (Mon to Sun)
• Rotating Shifts: 8.00am to 5.15pm / 10.45am to 8.00pm
• Monthly laundry and mobile allowances provided
   

Attractive Employee Benefits (for all permanent full-time positions only*)

• Annual and medical leave
• Annual Wage Supplement (13th month bonus)
• Variable bonus
• Subsidies for medical, dental & holiday
• Medical and group insurance coverage
• Long Service Award
• Birthday gift
• Corporate rate for selected tourist attraction
• Privileged rates for usage of Club facilities

 

*Terms & conditions apply. All positions are open to Singaporeans & PRs only.

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries and a recent photo to recruitment@nsrcc.com.sg.

We regret that only shortlisted candidates will be notified.

*Terms & conditions apply. All positions are open to Singaporeans & PRs only.

Interested applicants, please email a detailed resume stating your contact number(s), current and expected salaries and a recent photo to recruitment@nsrcc.com.sg.

We regret that only shortlisted candidates will be notified.