Serving with Warmth and a Smile

Meet Lee Lip Peng, Apple, and Recipient of the Service Excellence Award FY2024/2025. Hailing from Perak Malaysia, Lee Lik Peng Apple joined the Fairway Café in February 2022 following her friend’s encouragement. Apple sociable disposition shines through as she extends service with politeness, a heart ready to serve and a warm smile. Thankful of her supportive team, she shares her thoughts about receiving the award.

If you've dined at NSRCC Kranji’s Fairway Café, you may have already crossed paths with Lee Lik Peng Apple—a beacon of warmth, hospitality, and our proud recipient of the Service Excellence Award.

Apple’s journey to us began with a gentle nudge from a friend and a heart ready to serve. Hailing from Perak, Malaysia, she has spent the past decade building a life in Singapore. In February 2022, she joined the Fairway Café team with kindness and wealth of experience.

Amiable Personality Wins Hearts

With an amicable disposition and natural flair for connecting with people, Apple thrives in the company of our diverse members. She delights in every interaction, and ensures each visit is met with not only delectable and gastronomical delights—but also sincere and, heartfelt service.

“I love interacting with the members. I try to be friendly, polite, helpful—always with a smile. They often greet me by name. If I haven’t seen someone in a while, I’ll ask how they’ve been,” Apple shared with a smile that says it all.

Motivated by a Supportive Team

Behind Apple’s impeccable service and optimism is a supportive team that uplifts and inspires and where the camaraderie runs deep.

“We understand each other’s personalities, and we lift one another up. There’s a strong bond in our team—we motivate each other every single day while appreciating each other’s efforts,” Apple said with gratitude.

She is heartened and grateful to receive the Service Excellence Award as it bore testimony of her positive attitude and service.

“I am happy to receive the award. I am glad that my positive attitude and service have been recognised,” Apple said. 

Apple offered a few heartfelt words for anyone serving in the frontline: “Know your business. Understand your customers. Always be friendly, be polite, and helpful. Let your smile be part of your service.”

The next time you visit Fairway Café at NSRCC Kranji, be sure to say hello to Apple Lee. You’ll be met with more than just service—you’ll be greeted with heart.